Luxury is changing fast and we wanted to know what it looks like when comfort, curiosity, and real local impact meet. Luxury is entering a new era, one defined less by thread counts and more by access, education, and meaningful impact. In this episode, we sit down with Yves Marceau, VP of Product at G Adventures, to explore the launch of National Geographic Signature with G Adventures and why it represents a fundamental shift in what high-end travel can be.

Built on a decade-long partnership and officially launching with more than 30 high-end trips across nearly 30 destinations, National Geographic Signature brings together National Geographic’s 135-year legacy of exploration, science, storytelling, and education with G Adventures’ 35+ years as a pioneer in community tourism. The result is a collection designed for culturally curious travelers who want deep learning, rare access, and five-star comfort without compromising values or local benefit.

A family basement isn't where you’d expect a global luggage brand to begin, but that’s exactly where the Heys story took flight. In this episode, we sit down with CEO Emran Sheikh to unpack four decades of innovation, bold design choices, and a proudly Canadian identity that now spans 75 countries. From candy-coloured hard shells that broke up a sea of black bags to Bluetooth-enabled smart locks powered by simple AA batteries, Heys has grown by solving real traveler problems rather than chasing trends that can’t survive airport rules.

The rails are buzzing for a reason: travelers want flexible journeys, city-center convenience, and window-seat scenery without the stress. At the Railbookers Global Summit, we sat down with CEO Frank Marini and three of his senior leaders to explore how a remote-first culture, deep trade partnerships, and an ambitious AI strategy are powering the renaissance of rail travel.

Frank breaks down a record year—27% growth overall and 39% in luxury rail—and why small groups and pre- and post-cruise extensions are surging.

What happens when your customers stop “visiting” your website because their AI agents visit for them? That’s the future we explore with Dan Flores of Satisfi Labs, who went from helping grow Maverick Helicopters into a tourism powerhouse to pioneering agent-first customer experiences that sell tickets, qualify MICE leads, and streamline service for destinations, attractions, and tours.

We trace Satisfi’s origins in sports starting with the New York Mets and how fan-centric thinking now powers travel use cases. Dan breaks down the shift from simple FAQ chatbots to specialized AI agents with goals, context, and the ability to take action: a theme park agent that finds the closest chicken nuggets and orders ahead, or a destination agent that captures group details, routes leads by territory, and hands sales teams qualified briefs. We also dig into pricing models, build versus buy considerations, and how bespoke solutions graduate into platform-wide features that benefit the entire industry.