S7/E3 Global Luxury Hotel Trends Part 2 with Emily Goldfischer and Marlene Poynder

Luxury hotels don’t win by doing more. They win by noticing more and by building teams with the time and confidence to act on what they see.

In this episode, we’re joined by Emily Goldfischer, founder of Hertelier, and Marlene Poynder, Managing Director of The Carlyle, A Rosewood Hotel in New York City. Emily shares the inspiration behind Hertelier, a platform dedicated to elevating women in hospitality leadership, and highlights a striking industry reality: just 19% of Forbes Travel Guide hotels and related companies are led by women. Drawing from her work interviewing leaders across the industry, she unpacks what truly drives advancement, what barriers still exist, and why better systems, not just resilience are key to change.