Special Hospitality Series: Pradeep Raman on Redefining Ultra-Luxury at The Surrey - A Corinthia Hotel

In this episode of our Special Hospitality Series with Forbes Travel Guide, we spotlight one of the "Leaders Behind the Stars" — Pradeep Raman, Managing Director of The Surrey – A Corinthia Hotel.

Nestled in New York’s Upper East Side, this newly opened luxury hotel has achieved an incredible 35% repeat guest rate in just months. Pradeep shares the secret behind its success—genuine connections. From doormen who know local pets by name to a guest who moved his entire business to the hotel after witnessing this level of care, The Surrey's philosophy is clear: You come as a guest, leave as a friend, and return as family.