Season 5 Jen BB Season 5 Jen BB

S5/E16 Lessons in Leadership & Operational Excellence with Ben Hall, CEO, AAT Kings

Join us for the final installment in our Guided Touring series as we chat with Ben Hall, CEO of AAT Kings, Australia and New Zealand's leading guided touring provider. This episode dives into the legacy of AAT Kings, a 100-year-old tour company renowned for creating immersive experiences that celebrate authentic cultural connections and sustainability.

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S5/E15 Small Groups, Big Adventures with Michael Edwards, MD, Explore Worldwide

Listen to the latest episode of our Guided Touring series, where Dan is joined by Michael Edwards, Managing Director at Explore Worldwide, to discuss the rising popularity of small group adventures. Michael shares why he calls this moment the “golden age” of small group travel and highlights how intimate group sizes (12-16 people) foster meaningful "micro-communities," delivering the connection and camaraderie so many crave today.

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S5/E14 Family, Legacy & Leadership: Inside Collette’s Journey with Jaclyn Leibl-Cote, CEO

Episode 2 of our Guided Touring Series takes an in-depth look at the evolving world of guided travel with Jaclyn Leibl-Cote, the fourth CEO and first female leader of Collette, a 107-year-old family-owned touring company. Under Jaclyn’s leadership, Collette is redefining what guided travel can mean by focusing on authenticity, small group experiences, and genuine local connections.

Collette’s commitment to authenticity shines through their approach. Jaclyn emphasizes the importance of fostering genuine connections through meaningful interactions. Their Small Group Explorations program has seen over 70% year-over-year growth by venturing beyond typical tourist paths, offering unique experiences like cooking with a Jordanian host or engaging in open, supportive discussions on sensitive topics.

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S5/E13 Revolutionizing Guided Tours: Modern Marketing Strategies that Work with Steve Born, CMO, Globus

Explore the captivating world of guided touring as we launch our new series with special guest Steve Born, Chief Marketing Officer of Globus. Did you know that guided touring is a $300 billion industry—nearly twice the size of ocean cruising? Yet, as Steve unveils, it remains "the best-kept secret in travel."  

This episode takes you through Globus’s remarkable story, from its humble beginnings with a rowboat in Switzerland in 1928 to its transformation into a global travel leader operating on six continents. Steve explains what sets guided tours apart, sharing how they offer deeply meaningful experiences while handling every logistical detail. Travelers can immerse themselves in destinations without the stress of planning, waiting in lines, or worrying about missing out.  

We also explore how guided touring is evolving, with innovations like Globus’ Small Group Discovery tours and you'll also hear insights into how technology is revolutionizing both the marketing of guided tours and the on-trip experience.  

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