Your tour business shouldn’t need a custom-built system just to manage departures, rooming, payments and traveller documents. In this Company Spotlight episode, Dan sits down with Alex Ragin, Founder of Tourseta and Zoftify, to explore what happens when multi-day and group tour operators finally have technology built around the way they actually work.

Alex shares how his experience building custom software for travel companies eventually led to Tourseta, and why the decision to buy versus build technology looks very different for small and mid-sized operators. He explains how Tourseta has evolved beyond a booking platform into an all-in-one tour management system, bringing together costings, customer records, quotes, itineraries, reminders, forms and many of the everyday workflows that become increasingly difficult to manage as a tour business grows.