Forbes Travel Guide Hospitality Series
SEASON 2

Experience the behind-the-scenes magic of 'The Summit' in Las Vegas with Amanda Fraser, President, Standards & Ratings at Forbes Travel Guide.

Discover the meticulous planning and unparalleled vision that go into creating this extraordinary event, where structured sessions seamlessly blend with ample networking opportunities. Amanda provides exclusive insights into how this invitation only event brings together an unparalleled group of global leaders in hospitality, influential luxury brands, thought leaders, and travel professionals.

What if the pandemic had an unexpected silver lining for luxury travel in India? Join us as we sit down with Sanjay Arya, CEO of KFT Corporation, who shares how the Forbes Travel Summit in Las Vegas transformed his perspective on the industry.

Ever wondered how watching media stars like Sofia Vergara can ignite a passion for travel? Meet Jeannette Ceja, the dynamic founder of Jet Set with Jeannette, who joins us to share her inspiring journey from her roots in Orange County and Nashville to becoming a trailblazer in the travel industry. Jeannette reveals how her Mexican heritage and early aspirations, fueled by travel shows on Discovery Channel, shaped her mission to represent the Latina community in media. Tune in to hear Jeannette’s dedication to promoting diversity in the travel world and how she uses her platform to showcase the beauty of the world and her cultural roots.

What if you could transform your travel experiences while empowering local artisans? Join us for an engaging conversation with Rana Saad, the visionary founder and CEO of Tuzmo, recorded live at Forbes Travel Guide’s ‘The Summit’ in Las Vegas. Rana takes us through Tuzmo’s journey from its launch just before the pandemic to its current standing as a platform that connects travelers with local artisans for authentic cultural experiences. You'll gain insights into the massive $650 billion handicraft market, poised to grow to $1.3 trillion, and learn how Tuzmo is ensuring that more revenue reaches the artisans themselves. Rana's extensive background in travel and digital innovation at Accenture has helped fuel Tuzmo’s mission to create meaningful and fair travel experiences.

What does it take to build a luxury car rental empire from just seven vehicles to a fleet of 6,000? Join us as we sit down with Mauricio Souza, VP of Operations at Go Rentals, to uncover the secret behind their remarkable growth. We explore how the company, founded by two brothers in 1995, caters exclusively to the ultra-high-net-worth community with an unwavering focus on exceptional service, products, and relationships. Mauricio shares his valuable insights from the Forbes Travel Guide Summit where he emphasizes the importance of community in achieving unparalleled service excellence.

How do luxury hotels craft unforgettable experiences while accommodating diverse dietary needs? Join us live from the Forbes Travel Guide Summit in Las Vegas as we sit down with Tiffany Dowd, better known as Luxe Tiffany. With over 15 years of experience in the luxury hotel social media landscape, Tiffany shares her journey and the pivotal role she plays as an ambassador for Forbes Travel Guide. Gain exclusive insights into how luxury hotels, private islands, and real estate companies refine their social media strategies under her expert guidance.

What if you could launch an iconic luxury resort and achieve a five-star rating within its first year? Discover the secrets behind this incredible feat as we sit down with Tom Roelens, the Managing Director of Atlantis Dubai, live from the FTG Summit in Las Vegas. Tom's journey is nothing short of remarkable, from Michelin-starred kitchens in Belgium and France to earning his stripes at Cornell University and leading renowned properties with Four Seasons. We uncover his strategies for exceptional guest service, the pivotal role of his team, and how Atlantis Dubai achieved top honors from Forbes Travel Guide right out of the gate.

How does a background in hospitality and fashion production lead to revolutionizing the luxury hotel industry? Join us as we chat with Jason Lurie, the mastermind behind Jalen Designs, who has turned the world of hospitality uniform design on its head. From his beginnings making costumes for Disney and Marvel to an unexpected pivot into outfitting elite private members clubs, Jason's journey is a testament to innovation and adaptability. Discover how a chance meeting with Forbes Travel Guide opened the doors to a global luxury market and learn about the meticulous approach Jason takes to understand each hotel's unique regionality and history.

Ever wondered what it takes to earn the prestigious triple five-star Forbes Travel Guide rating? In this episode, we sit down with Mark Langevin, General Manager of the Ritz-Carlton in Grand Cayman, who provides an insider’s perspective on elevating resort standards to this elite level. Mark discusses the essential role of teamwork and the relentless pursuit of excellence, emphasizing how 900 dedicated 'ladies and gentlemen' contributed to this remarkable achievement. He shares the joy of celebrating this milestone with his team and the continuous commitment to maintaining these high standards.

Imagine transforming every hotel stay into an unforgettable experience with just the right linens. That's exactly what Filippo Arnaboldi, CEO of Frette, shares with us on this episode. Filippo takes us on a journey through Frette's remarkable history since its inception in 1860, spotlighting its role in the global hospitality industry. Learn how Frette partners with elite hotels and cruise lines to craft bespoke, high-quality bedding and linens that cater to unique environments and climates. From luxurious, natural materials to meticulous tailoring, discover the art of creating a perfect sleep experience that leaves a lasting impression on guests.

Ever wondered how someone goes from washing dishes at a fried chicken restaurant to being a managing director of a luxury resort? Join us as we uncover Rick Fidel's remarkable journey from Auburn University psychology student to three-time Forbes Travel Guide five-star recipient.Rick shares his path to success, emphasizing the critical roles of hard work, vision, and team support. We also explore the camaraderie and recognition at the Forbes Summit, where Rick expresses heartfelt gratitude to his mentors and colleagues. This episode is not just about Rick’s inspiring story but also offers invaluable advice for aspiring leaders in the hospitality industry.

Ever wondered how a luxury hotel manages to maintain five-star service standards while hosting a prestigious global summit? Join us as Shannon McCallum, VP of Hotel Operations at Resorts World Las Vegas, shares her unique insights from hosting the Forbes Travel Guide Summit. Shannon recounts the ambitious journey of opening Resorts World amidst the pandemic in June 2021 and its pivotal role in revitalizing Las Vegas tourism. She takes us behind the scenes of this magnificent venue, revealing some extraordinary elements of the summit, including an unexpected pickleball court and a diverse array of international attendees.

oin us for an exclusive chat with Burak Ipekci, the Secretary General of Les Clefs d'Or, recorded live at the Forbes Travel Summit in Las Vegas. Burak walks us through the storied history and rigorous membership process of Les Clefs d'Or, an organization that has set the gold standard in hospitality since 1929. Discover what it takes to wear the iconic golden keys and the dedication required to elevate guest experiences to unparalleled heights.

In our latest podcast episode from 'The Summit' in Las Vegas, we explore an intriguing question, with Stuart Greif, my good friend and Chief Strategy and Innovation Officer: What if luxury hospitality could harness AI to deepen, rather than diminish, human connections?

Stuart shares his valuable insights on leveraging AI to streamline administrative tasks, allowing staff to focus on cultivating meaningful interactions with guests. Despite technological advancements, he emphasizes that the heart of luxury hospitality remains genuine human connection.

Ever wondered how personal connections can redefine luxury travel? We had a captivating chat with Eli Wagner, the mastermind behind Wagner Bespoke Travel, at the Forbes Travel Guide 'The Summit' in Las Vegas, who took us through her transition from entertainment law to luxury travel. Eli reveals why she believes travel advisors are irreplaceable in curating unforgettable experiences and shares her thoughts on the ever-evolving demographics of luxury travelers. Learn how her agency thrives solely on referrals and word-of-mouth, showcasing the unparalleled power of personal relationships in her line of work.

Curious about where luxury hospitality is headed in 2024? We had a fascinating conversation with Chris Gabaldon, Former SVP of Luxury Brands and Operations at Marriott International, live from the Forbes Travel Guide 'The Summit' in Las Vegas. Chris provides an insider’s perspective on how major trends like sustainability, wealth, and wellness are redefining the luxury travel experience. If you're eager to understand how the industry is shifting towards holistic well-being, including mental health, this episode is not to be missed.

In this episode of our Special Hospitality Series, we had the privilege of sitting down with one of the most esteemed travel journalists in the industry, Peter Greenberg of CBS News. Recorded at Forbes Travel Guide's 'The Summit' in Las Vegas, this episode showcases Peter's remarkable journey and his unique approach to travel journalism.

Key Highlights Include:

• Peter's Journey in Journalism

• The Role of Technology in Travel

• Industry Challenges and Trends

• Refocused Travel Priorities Post-Pandemic

• Financial Insights

Join us from the vibrant Forbes Travel Guide 'Summit' in Las Vegas as Mia Kyricos , the world's first Chief Love Officer, reveals how love and positivity can be game-changers in the corporate world. With a rich background from Starwood Hotels, Spa Finder, and Hyatt Hotels, Mia shares groundbreaking insights on integrating wellness into both personal and professional spheres.

Tune in to this episode to be inspired and ready to embrace wellness and positivity in every facet of your life.

Introducing Our Special Hospitality Series in Partnership with Forbes Travel Guide.

We're thrilled to kick off our new special podcast series in collaboration with Forbes Travel Guides, focusing on the incredible world of luxury hospitality that was showcased at their 'Summit' event in Las Vegas.

Our First Guest Spotlight: Chip Conley

To launch this series, we had the pleasure of sitting down with industry legend Chip Conley. From his illustrious career as a creator of the boutique hotel movement, to taking Airbnb public to founding the revolutionary Modern Elder Academy, Chip brings a wealth of knowledge and experience to the table.