Special Hospitality Series: Achieving Forbes Travel Guide's Five-Star Excellence with Malcolm Hendry, Managing Director at Hotel 41, The Rubens at the Palace & 100 Princes Street
Welcome to Season 2 of our Special Hospitality Series in collaboration with Forbes Travel Guide, the global authority on luxury hospitality.
In this season, we take you behind the scenes of Forbes Travel Guide 'The Summit' in Monaco—their first-ever international event. With over 750 attendees from 90+ countries, this prestigious event drew a global audience for learning, collaboration, and celebrating excellence in luxury hospitality, which featured main stage talks, exclusive sessions, and even the presence of His Serene Highness Prince Albert II.
In our first episode we are joined by Malcolm Hendry, Managing Director of Hotel 41, The Rubens at the Palace, and 100 Princes Street, who shares his incredible journey to earning his first Forbes Travel Guide’s coveted five-star rating and how they have maintained that status for nine consecutive years. Discover how he rallied his team after narrowly missing the mark on the first attempt and built a culture of excellence that defines Red Carnation Hotels.
S2E6: The Red Carnation Hotels Story - A Legacy of Luxury and Leadership
Welcome to the world of luxury hospitality! Our host, Dan Christian sat down with Jonathan Raggett, the esteemed CEO of Red Carnation Hotels, for an engaging discussion on the world of luxury hospitality and the journey of this prestigious brand since 1995.
S2E4: The Contiki Journey - Connecting with New Generations in Global Travel
Ready to gain valuable perspectives on Contiki’s adaption to new generations, inclusive marketing, shifts in consumer behaviour (including sustainability) and the transformative power of travel for young people?