The Evolution of Timeshare: Today’s Timeshare Owner
The “timeshare” stereotype is officially outdated.
Recorded live from the Bellagio at ARDA’s Spring Conference in Las Vegas, Dan sits down with the leaders redefining vacation ownership into something far more flexible, digital, and experience-led than most travelers realize. This conversation explores how the category is evolving, what’s driving growth, and what today’s owners expect from modern travel experiences.
This is the first episode in our 3-part series exploring the evolution of timeshare.
We begin with ARDA President and CEO Jason Gamel, who breaks down ARDA’s role in shaping the industry, from advocacy and research to elevating its global story.
From there, we discuss into the trends fueling this transformation:
Points-based flexibility
Personalization and app-first experiences
AI-driven engagement
Rising expectations from modern travelers
Jared Saft (COO, Westgate Resorts) shares how “bespoke” timeshare is coming to life, from destination-driven resort design to partnerships and loyalty programs that deliver immediate value.
Scott Weisz (EVP, Marriott Vacations Worldwide) brings the owner perspective, reflecting on how the experience has evolved through the lens of a “timeshare kid.”
Derek DeSalvia (EVP & Chief Customer Officer, Hilton Grand Vacations) explains how the customer journey is shifting, from multi-generational travel to the expectations of younger buyers.
We close with Catherine Lacey (SVP, Member Experience & Events, ARDA), who shares insights from the conference, key takeaways on experience design, and new research showing strong demand from Gen Z and millennial buyers, along with a positive outlook for summer travel.
Learn more at arda.org.
Be sure to join us next Tuesday for the second episode in our series with ARDA.
