ALL EPISODES

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S7/E10 The Rise of Agentic AI in 2026

AI that writes is no longer the headline. AI that acts is.

In the first episode of our Agentic AI Series, Dan sits down with Gilad Berenstein of Brook Bay Capital, Tahnee Perry, AI Expert Consultant, and Christian Watts of Magpie to break down agentic AI in plain terms. We unpack how it differs from generative AI, and why this next phase is less about single tools and more about systems of agents that can take real action across your workflows, data, and operations.

We also get candid about what this shift means for the travel industry right now. Gilad explains how agentic AI is reshaping startup economics, where technical moats are shrinking and advantages are shifting toward trust, distribution, customer lock in, and proprietary data. Christian challenges how travel tech teams think about capability, arguing that leaders need to understand what’s possible with today’s tools, not what was true even a year ago. Tahnee brings it down to reality with practical, field tested use cases, from data analysis and market research to automations that remove friction without losing the human touch.

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The Rise of Rail Part 1: The Most Iconic and Scenic Journeys with Jim Marini & Matt Foy

May marks Rail Month, a celebration of train travel and the growing demand for more relaxed, immersive ways to explore the world. With 31 days of festivities, including Rail Week (May 11–17), there’s no better time to spotlight why rail is having a global resurgence.

In this first episode of our 3-part Rail series, Dan sits down with Railbookers leaders Jim Marini (SVP, Strategic Partnerships) and Matt Foy (Senior Director, Rail and Transportation) to unpack why train travel is booming again—and why the best rail vacations make the journey just as meaningful as the destination. The clouds may look the same on every flight, but rail offers a front-row seat to the world. If you’ve ever wanted a trip that feels smoother, more scenic, and less rushed, this conversation is your roadmap.

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S7/E9 All-Access on the Slopes: The Future of Luxury Ski Travel with Picabo Street

This Captains of Industry episode explores what really goes into elite alpine skiing, beyond what you see on TV. You can watch the sport for years and still miss what actually decides a race: the travel grind, the equipment rituals, the recovery work, and the mental tunnel vision it takes to deliver one perfect run. That’s why getting time with Picabo Street feels so rare. She’s an Olympic gold medalist, a defining voice in US ski racing, and someone who has lived the sport from the inside for decades.

We talk about how travel shaped her from the start, from childhood passport trips to Mexico to chasing snow across continents as a teen on the US Ski Team. Peekaboo shares the unglamorous truth behind World Cup travel: moving fast between resorts, setting up ski rooms, managing physio and cross-training, obsessing over sleep and food, and trying to stay comfortable enough to perform. If you’ve ever wondered what viewers never see when the camera cuts away, this conversation fills in the blanks.

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Company Spotlight: Beyond Airport Transfers: How Daytrip Is Rethinking Travel Between Cities

The most stressful part of a trip often isn’t the flight or the hotel, it’s everything in between. After a long journey, you arrive tired, navigating a new place, juggling luggage, and trying to figure out how to get from point A to point B. That “simple transfer” can quickly become overwhelming and often sets the tone for the entire trip. That’s why we sat down with Alexandra Mamrillova, Chief Commercial Officer, Daytrip, to explore how private ground transportation is reshaping the travel experience.

We look at what sets Daytrip apart in the global mobility and private transfer space, from door to door service in over 130 countries to vetted, English speaking drivers, GPS tracked journeys, and strict quality controls. Having already transferred around 2 million travelers, the company has built a strong foundation of trust and reliability. The real differentiator is the ability to transform transfers into experiences. With customizable sightseeing stops, travelers can turn a logistical necessity into an opportunity to explore, discover smaller towns, and access destinations that traditional transport options often miss.

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S7/E8 The Evolution of Sun Destinations with TUI with Phillip Iveson

A sun holiday may look simple on the surface, but the best ones are carefully engineered. In this episode, we’re joined by Phillip Iveson, Director of Accommodation Product and Sourcing at TUI Group, to unpack how one of the world’s most vertically integrated travel companies designs package holidays that seamlessly connect flights, resorts, experiences, and distribution. If you’ve ever wondered why certain beach destinations surge in popularity while others struggle to gain traction, this conversation reveals how airlift, hotel partnerships, and customer demand all work together.

We explore TUI’s core sun destinations for European markets and why places like Spain, Greece, Turkey, Egypt, and Mexico continue to perform year after year. We also dive into the “create demand” playbook, using Cape Verde as a standout example of how strategic investment, education, and access can transform an emerging destination into a year-round favorite. Phil also highlights rising long-haul demand, including Zanzibar, where travelers are increasingly combining beach stays with safari experiences.

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Company Spotlight: The New American Road Trip: Blacksford’s Luxury RV Adventures in the National Parks

The American road trip is getting a luxury upgrade, and it’s happening faster than most travelers realize. In this Company Spotlight episode, Dan sits down with David Greenberg and Becky Goodell of Blacksford to explore why premium RV travel is emerging as one of the most compelling ways to experience the United States in 2026, especially as demand grows around Route 66, major sporting events, and record-breaking visits to national parks.

They break down what “luxury RV rental” really means today, from brand-new high-end vehicles and white-glove airport pickup to fully equipped interiors, optional grocery delivery, and 24/7 human support. What started as a personal RV trip during COVID in 2020 has evolved into a business built on a simple idea: creating customers for life. If your perception of RV travel feels outdated, this conversation will completely reframe it.

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S7/E7 How Club Med Created All-Inclusive Holidays and Continues to Lead the Way with Carolyne Doyon

Club Med is one of those travel brands people think they understand until they hear the full story. In the second episode of our Sun Destinations Series, Carolyne Doyon, President and CEO of Club Med North America and the Caribbean, shares how a bold idea launched in 1950 built around sport, nature, and human connection went on to pioneer the all-inclusive concept that has since shaped the modern resort industry. What began as a simple, communal approach to vacationing evolved into a seamless experience where everything is taken care of, removing friction and allowing travelers to fully disconnect and engage.

Carolyne brings the Club Med spirit to life, from the iconic GO host culture to its distinct culinary identity and activity driven programming designed to create both freedom and connection. She also reflects on how Club Med helped shape some of today’s most iconic sun destinations like Cancun and Punta Cana, offering a behind the scenes look at how early development decisions continue to influence the premium travel experience today.

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When Bad Sh*t Happens to Good People on Holiday: Legal Lessons for the Travel Industry

A single incident can turn a “dream trip” into a legal and operational nightmare, and most travel businesses don’t realize where they’re exposed until it’s too late.

We kick off the 2026 Travel Trends and Adventure Travel Trade Association (ATTA) Adventure Travel Series with an honest look at the legal risks behind every itinerary. Dan, alongside co-host Shannon Stowell, CEO of ATTA, sits down with two leading voices in travel law, Jeff Ment of The Ment Law Group and Chun Wright of The Law Office of Chun T. Wright. Together, they unpack what actually protects an adventure travel operator when things go wrong, from serious injuries to partner disputes to fast-moving cross-border complaints.

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Company Spotlight: Trust Your Compass: Leadership, Marketing, and AI in Adventure Tourism with Liquid Spark

A career that starts on Wall Street and shifts into whitewater guiding sounds like a movie plot, but for Julie Thorner it became the foundation for building Liquid Spark, one of the most trusted names in adventure travel marketing. We talk about the moment she realized life is short, why she chose to walk away from “safe” roles, and how she built her agency as a single mom who needed both flexibility and purpose.

From there, we get practical. Julie breaks down what she sees when tour operators say their marketing isn’t working, from wasted Google Ads spend and unclear messaging to missing email automation, weak conversion paths, and websites that fail to answer real traveler questions. We explore what actually works in tourism marketing in 2026, including strong content strategy, SEO fundamentals, earned media, and building trust through clear, accessible storytelling.

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S7/E6 Beyond The Beach with St. Maarten

A Caribbean sun holiday becomes something truly unforgettable when it includes two countries on one island, world-class cuisine on both sides, and an airport runway so iconic travelers plan entire trips just to experience it.

In the first episode of our Sun Destinations Series, we’re joined by May-Ling Chun, Director of Tourism for St. Maarten, to explore what makes this destination one of the most dynamic and talked-about in the northeastern Caribbean and why it continues to turn first-time visitors into lifelong fans.

We dive into the island’s evolution, from its roots in salt production to the development of a modern tourism economy built on strong airlift and hospitality. May-Ling shares how St. Maarten stands out in a competitive region by embracing its unique blend of French and Dutch culture, a vibrant and diverse community, and a welcoming atmosphere that extends from local markets to heritage tours and waterfront dining experiences.

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S7/E5 How HotelPORT is Streamlining Hospitality with Fred Bean, CEO & Founder

Hotel listings are supposed to be the easy part of distribution. Then you look closer and realize how often the basics are wrong: amenities, room details, policies, photos, outlet hours, phone numbers, and even where that information appears across OTAs, GDSs, maps, and review platforms. In this Captains of Industry episode, we’re joined by Fred Bean, CEO and founder of HotelPORT, to explore why content accuracy became a blind spot in hospitality technology and what it really takes to fix it at scale.

We unpack how HotelPORT built Property View to audit and verify hotel content across third party endpoints, creating a structured system of record that teams can actually trust. Fred also shares a surprising operational reality: hotels can leave meaningful revenue on the table when OTA payments are not reconciled and collected on time. We discuss why this happens, how to reduce breakage, and what a practical, transparent approach looks like.

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Company Spotlight: Travel with Meaning: Rethinking Purpose-Driven Travel with Mike Schibel

He got fired, bought a one-way ticket to Australia, and accidentally built a travel media brand. In this episode, we’re joined by Mike Schibel, founder and host of Travel With Meaning and one of the early voices in travel podcasting.

Mike shares how his background in Los Angeles and a decade in the entertainment industry shaped his approach to storytelling and interviewing. What started as a simple habit of asking travelers a few consistent questions quickly revealed something bigger: no matter where you’re from, people travel for the same reasons—connection, perspective, and stories that stay with them long after the trip ends.

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S7/E4 Global Luxury Hotel Trends Part 3 with Stuart Greif, Forbes Travel Guide

Luxury travelers are becoming harder to impress, not because they want more “stuff,” but because they expect less friction and more recognition. In the first episode of our Luxury Hotel Series, Jonathan Raggett, CEO of Red Carnation Hotels, joins us to explore the trends shaping luxury hospitality in 2026. From deeper personalization and emotional service to the growing expectation of fast, accurate responses at every guest touchpoint, we discuss how leading luxury hotels are evolving to meet the changing demands of today’s travelers.

We discuss what it takes to deliver truly bespoke hospitality at boutique five star hotels. That includes planning days ahead of arrival, using guest history thoughtfully, working closely with travel advisors, and recognizing that the moment a guest hears “your room is ready” is often the first true moment of trust.

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Event Preview: Phocuswright Europe 2026

Barcelona is calling, and not just for the beaches. From the floor of ITB Berlin, we sit down with Pete Comeau and Florence Kaci to preview Phocuswright Europe 2026 and why it has become a must attend event for travel leaders who are driving real decisions. We break down what sets it apart, from the venue and energy to its focus on meaningful insights and dealmaking over sheer scale.

A major focus of the conversation is AI in travel and what AI transformation actually looks like inside leading companies. We explore the types of executives taking the stage in Barcelona and why their perspectives matter across distribution, product, marketing, payments, and partnerships. Expect practical insight into how strategy teams are approaching AI, where the pressure points are, and what is rising to the top of the industry agenda.

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S7/E3 Global Luxury Hotel Trends Part 2 with Emily Goldfischer and Marlene Poynder

Luxury hotels don’t win by doing more. They win by noticing more and by building teams with the time and confidence to act on what they see.

In this episode, we’re joined by Emily Goldfischer, founder of Hertelier, and Marlene Poynder, Managing Director of The Carlyle, A Rosewood Hotel in New York City. Emily shares the inspiration behind Hertelier, a platform dedicated to elevating women in hospitality leadership, and highlights a striking industry reality: just 19% of Forbes Travel Guide hotels and related companies are led by women. Drawing from her work interviewing leaders across the industry, she unpacks what truly drives advancement, what barriers still exist, and why better systems, not just resilience are key to change.

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Company Spotlight: Shaping the Future of Urban Tourism with GetYourGuide

Seventy five percent of travelers visit just four percent of Italy. That statistic alone explains why Europe is rethinking tourism and why simply attracting more visitors can no longer be the only goal. Following a live panel at GetYourGuide headquarters, Dan sat down with Francesca de Falco, Regional Manager Italy at GetYourGuide, Miguel Sanz, President of the European Travel Commission and General Director of Turespaña, and Barbara Jamison-Woods, President of CityDNA and Head of London and Partners, to discuss what sustainable tourism looks like when destinations measure impact, listen to residents, and rethink how travel experiences are designed. The conversation explores the shift from volume to value through real data, policy pressures, and practical examples that allow residents to benefit while travelers still enjoy meaningful and memorable trips.

We explore the report Driving Sustainable Tourism: GetYourGuide’s Impact in Italy and what the data reveals, including experiences reaching 105 provinces, longer visitor stays, increased traveler spending, and the growing number of travelers choosing destinations because of a specific experience. The discussion then broadens to Spain’s Vision for Tourism 2030, including the rapid surge in arrivals following the pandemic and the reality that overtourism is often shaped by issues such as housing pressures, seasonality, and everyday quality of life for residents. The central theme is clear. The tourism industry must move beyond volume toward value, combining economic growth with social benefit.

From London’s work using high street data to understand visitor flows to practical solutions such as extending opening hours at crowded attractions and sharing guidance that helps travelers visit respectfully, the conversation focuses on ideas destinations can actually implement. We also examine the role of cultural heritage and regenerative tourism, from free museum access and innovative funding models to Spain’s Paradores program, which transforms historic buildings into vibrant and living destinations.

Learn more at getyourguide.com.

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S7/E2 Luxury Hotel Trends in 2026 with Jonathan Raggett, CEO, Red Carnation Hotels

Luxury travelers are becoming harder to impress, not because they want more “stuff,” but because they expect less friction and more recognition. In the first episode of our Luxury Hotel Series, Jonathan Raggett, CEO of Red Carnation Hotels, joins us to explore the trends shaping luxury hospitality in 2026. From deeper personalization and emotional service to the growing expectation of fast, accurate responses at every guest touchpoint, we discuss how leading luxury hotels are evolving to meet the changing demands of today’s travelers.

We discuss what it takes to deliver truly bespoke hospitality at boutique five star hotels. That includes planning days ahead of arrival, using guest history thoughtfully, working closely with travel advisors, and recognizing that the moment a guest hears “your room is ready” is often the first true moment of trust.

Read More
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Company Spotlight: Guided, Personal, Anywhere: How Pintours Is Creating Experiences Worldwide by Empowering Guides

What if your best friend in every city could design your perfect day and get paid for it whether they are with you or not? That is the idea behind Pintours. In this episode, Dan speaks with founder and CEO Lou Chatta about how human storytelling combined with AI can scale the magic of a great guide while preserving the personality and authenticity that make guided experiences special.

Lou explains how growing up with a father who worked as a guide for 40 years inspired him to build a platform designed for creators first. Guides can record their stories, routes, music, and recommendations, then share those experiences across different settings including walking tours, rideshares, museums, and attractions. Pintours’ personalization engine then adapts the experience to the traveler. A foodie couple, a family with young kids, or a solo history enthusiast might follow the same route but hear different stories, pacing, and suggestions tailored to their interests. It goes far beyond audio. The platform blends navigation, mood, bookings, and local context into one seamless experience.

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S7/E1 How the Art of Mentalism Can Elevate Travel Experiences with David Stryker

We're incredible thrilled to launch Season 7 with a full video interview featuring an LA Based Celebrity Mentalist and Magician, David Stryker, who show us how to apply his techniques to enhance our travel experiences. We wanted to try something a little different and have some fun with our season opener. Both Katherine and Zach from Travel Trends join the discussion with Dan and David to try out a little experiment. You have to watch our amazement. Join us as we explore how the craft of mentalism, rooted in attention, psychology, and presence, can elevate every stage of the travel experience, from pre-trip planning to on the ground guiding and the way memories take hold.

David shares how reading the room is really an act of deep listening, and why a playful approach lowers defenses and unlocks joy. We start by revisiting his captivating Last Vegas performance at Rail Bookers conference, where Dan met David and which he recalls as the best peformance he's ever seen at a travel industry conference. Hands down.

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Event Spotlight: Optimizing and Innovating Canadian Luxury at Virtuoso Forum Canada

Luxury travel is evolving quickly, and Virtuoso is leading that transformation with Canada playing a pivotal role in its global expansion.

At Virtuoso’s Canada Forum in Calgary, Dan sat down with GM, Canada Karen Hardie, Senior VP Global Markets Michael Londregan, Senior VP Global Events Jennifer Campbell, Executive VP Strategic Communications David Kolner, and Chairman & CEO Matthew Upchurch to explore what is driving growth in luxury travel and why Canada has become central to Virtuoso’s international strategy.

Karen paints a compelling picture of the Canadian luxury traveler: understated, experience focused, and motivated by meaningful time with family and friends. The data supports the shift. Luxury experiences are now outpacing luxury goods, and Canada’s market is projected for significant growth through 2030. Under her leadership, Canada is not simply participating in Virtuoso’s success, it is helping shape it.

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